• welcome to the Water utility

     

    IMPORTANT INFORMATION REGARDING THE DROUGHT AND IMPLEMENTATION OF THE CITY'S DROUGHT MANAGEMENT PLAN


    An Urgency Ordinance implementing Stage II of the City's Drought Management Plan (implementing new State regulations) was approved by the City Council on August 5, 2014. 

    A few of the key requirements are as follows:

    *The following activities are prohibited:----Allowing irrigation to outdoor landscapes to run off onto non-irrigated areas such as sidewalks, driveways, parking lots or structures
    ----Using a hose that does not have a shut-off nozzle to wash a motor vehicle
    ----Applying potable (drinking water) to sidewalks and driveways
    ----Use of potable water in a fountain or water feature unless it is in a recirculating system

    *Outdoor irrigation of ornamental landscapes or turf is permitted only between 9:00pm and 7:00am

    *Hand watering using a hose with shut-off nozzle, bucket, watering can, or manually operated drip system is permitted only between 6:00am and 9:00am and 6:00pm and 9:00pm

    We have designed a Window of Watering Opportunity document for our customers to assist in developing a personal watering schedule. We hope this helps you comply with the new outdoor watering restrictions. 


    Read the complete Ordinance here

    Click on one of the links below for more information:

    Press Release
    Stage II Drought Ordinance
    City Council Resolution August 5, 2014
    City Council Presentation 

    Please report incidents of Water Waste
    here.

    Please note that this pre-populated form may not work with some e-mail programs and it might be necessary for you to cut and paste the body of the e-mail into your own program.

     
    We appreciate you taking the time to inform us of water waste you have observed in the community.  Be advised that, due to the increasing number of e-mails and phone call messages, we cannot respond to each report individually.  Reported incidents will be prioritized and we will make every effort to respond in a timely manner. Thank you for your patience!






    The Water Utility's mission is to provide our customers with a reliable supply of high quality drinking water now and in the future. Towards that end, 27 full time employees serve over 90,000 people within a service area of approximately 60 square miles. We are proud of the fact that our water quality not only meets Federal and State Standards each and every day of the year, but in most cases, contaminant levels fall far below published Primary and Secondary Standards. This means you, as the consumer, are assured of the safest water we can deliver to your tap.

    The Water Utility is regulated by Federal agencies such as the Environmental Protection Agency, Department of Fish and Game, and the United States Bureau of Reclamation, and State agencies such as Department of Water Resources, Department of Public Health, State Water Resources Control Board and California Environmental Protection Agency. Treatment and Distribution personnel are required to acquire and maintain certifications in their respective areas in order to insure the operational safety of the Utility and ultimately, the safety of the City's drinking water.

    The Water Utility is affiliated with the American Water Works Association, Association of California Water Agencies and Northern California Water Agencies and participates in local and regional water planning groups. The Utility is dedicated to providing outstanding customer service while ensuring a stable water supply for the future of its residents.

    We invite you to discover your locally owned water utility and learn about who we are and what we do. Please select from the menu at right or read below.

    The City of Redding Water Utility is an EPA WaterSense Partner 

  • Water Supply

    The City of Redding has two major sources of drinking water: surface water and groundwater. The Sacramento River and Whiskeytown Lake provide our customers with 74% of the water they use. This translates into approximately 7.25 billion gallons per year. The remaining 26%, or 2.51 billion gallons per year, is groundwater which comes from 16 wells drilled into the Redding Groundwater Basin.

    We are fortunate in that we have a substantial water right diversion from the Sacramento River that dates back to 1886. Currently, our contract with the Bureau of Reclamation (USBR) allows a maximum annual diversion of 21,000 acre feet (af) or 18.7 million gallons per day (mgd). In addition, the City also has a smaller contract with the USBR for water to serve the Buckeye area - the northwest portion of our service area. Currently, this contract allows for a maximum annual diversion of 6,140 af, or 5.4 mgd, from Whiskeytown Lake. All surface water is treated at one of the two conventional Water Treatment facilities owned by the City of Redding.

    The City's 16 wells are located in the southwest and southeast portion of our service area - the Cascade and Enterprise zones. These wells pump water from an underground aquifer - rock formations through which water filters slowly. These wells are used primarily during the summer when demand is high. Water pumped from our groundwater basin is of good quality and only minimal disinfection and treatment is necessary before the water enters our distribution system.

    Here is a summary of our available water supplies and & our water treatment facilities:

    Surface Water 
    • Sacramento River
    • Whiskeytown Lake

    Treatment Facilities 
    • Foothill Water Treatment Plant 
       *Treament capacity of 24 million gallons per day (mgd)
    • Buckeye Water Treatment Plant
       *Treatment capacity of 14 million gallons per day (mgd)

    Groundwater - Redding Groundwater Basin
    • Cascade Area Wells - 4
    • Enterprise Area Wells - 12
     

     

     

  • Water Treatment

    Foothill Water Treatment Plant

    The Sacramento River is the surface water source for the City's Foothill Water Treatment Plant - a 24 million gallon per day (mgd) plant with expansion capabilities of 42 mgd. Two water lines - each 30 inches in diameter - convey raw water from the river to the Foothill Plant. Prior to 1981, the treatment facility included pre-chlorination, alum and lime feed, mechanical flocculation and post chlorination. With the passage of a water bond in the late 70's, a dual media filtration facility and a 6 mgd storage reservoir were constructed. At the same time, the capacity of the City's primary pumping facility on the river (Pump House #1) was increased from 18,000 gallons per minute to 24,000 gallons per minute. In 1987, Pump House #1 was upgraded to a capacity 32,000 gallons per minute.

    The Foothill Water Treatment Plant is considered a conventional treatment facility. Conventional treatment includes such necessary steps as Pre-treatment, Coagulation and Flocculation, Sedimentation, Filtration and Chlorination. These steps are necessary to remove impurities from the water and ensure potable water for the citizens of Redding.

    Buckeye Water Treatment Plant

    Whiskeytown Lake is the surface water source for the City's Buckeye Water Treatment Plant - a 14 million gallon per day (mgd) plant. A 36 inch diameter water line conveys raw water from the 17 foot diameter Spring Creek conduit that comes from the lake into the Buckeye Plant. This is a gravity-fed system; hence there is no need for a pumping facility. Constructed between 1993 and 1995, the plant became operational in May 1995. As a conventional treatment facility, the Buckeye Water Treatment Plant includes a chemical feed system, 3 stage flocculation, 4 sedimentation basins, 8 gravity filtration units, and a washwater recovery system.

    The construction of this gravity-fed treatment plant limits the need to pump water from lower pressure zones into the northwest portion of the City's service area - an efficient and cost effective move. It also provided an additional source of water to serve the entire system. This also allows contingency for water reliability and maintenance to be conducted on older facilities.

    If you have questions, would like more information about the Water Utility's Treatment Division, or would like to schedule a tour of either Treatment Plant, please contact:

    Conrad Tona
    Water Utility Supervisor - Treatment
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 225-4475

  • water distribution system

    The water distribution system is the essential link between the water supply source and the consumer. It is not just the main that runs down your street; it is an elaborate conveyance system that allows water to be moved through miles of piping before reaching your tap. Pumps allow water to move through the system; valves allow water pressure and flow direction to be regulated along the way.

    The Water Distribution Division is responsible for the maintenance of water mains, water services, fire hydrants, water valves and backflow devices located within the City's service area. In short, the Distribution Division ensures that treated water is delivered to your tap. The Water Utility Supervisor - Distribution supervises five field crews as part of day to day operations. In addition, a Water System Specialist is responsible for the management and implementation of the Cross Connection Control Program as required by the 1986 Safe Drinking Water Act.

    560 miles of water mains deliver approximately 25,000 acre feet of water per year to more than 28,758 residential and commercial customers within our service area. Water mains vary in size from 1 inch to 48 inches in diameter. Approximately 4,384 hydrants, 12,800 valves and 3,000 cross connection control devices complete the distribution network. Employee knowledge of the distribution system, and expertise in maintenance and repair, helps ensure the City delivers safe, high-quality water to our customers.

       

    Domestic water distribution systems in the state of California are rated D1-D5. A D1 rated system is a smaller system design and operation. A D5 rated system is a larger system with a more complex design and operation. The City of Redding’s water distribution system is rated as a Distribution 5 (D5) system. The City’s Water Distribution personnel are required to be certified Water Distribution Operators. This certification is required by Title 22 California Code of Regulations, through the California Department of Public Health. Water Distribution certifications are renewed every 3 years. Continuing education is required to maintain certification and course must be Water Distribution and/or Water Treatment related courses to maintain certification.

    The focus of our Distribution crews is maintenance of the Distribution System. Some of the most common maintenance items are as follows: 

    -Installation of new water meters
    -Maintenance of existing water meters and meter boxes and lids
    -Installation of new water meters
    -Installation of new water valves
    -Maintenance of existing water valves including inspection, exercising, replacing damaged lids and collars, and removal of debris
    -Installation of complete water service
    -Repair and replacement of water service lines
    -Fire hydrant repair; inspection, oiling, and exercising of each hydrant
    -Administration of Cross Connection Control Program
    -Fire hydrant flushing and blow off flushing
    -Fire flow tests on the water distribution system for future development, and to verify fire-fighting capabilities of the system
     

    If you have questions, or would like more information about the Water Utility's Distribution Division please contact:

    Dave Guadagni
    Water Utility Supervisor - Distribution
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 224-6033

     

  • Water Conservation

    Our domestic water supply is a manufactured product whose raw material is limited.   97% of the earth's water is in our oceans and 2% is trapped in icecaps and glaciers. This leaves about 1% of the earth's water available for human consumption. Environmental and financial restrictions can limit the supply available at any given time, meaning our water supply has to go a long way towards satisfying competing interests: residential - including drinking and sanitation, manufacturing, environmental, agricultural, and recreational.

    Being efficient with the water we use helps us stretch the limited supply to meet demand. Conserving water conserves energy - gas, electric or both. Conserving water can also reduce monthly water and sewer bills now. Finally, conserving water can postpone the construction of or eliminate the need to invest in expensive capital projects such as wastewater or water treatment plants that will require future maintenance. Efficient management of our natural resources is a necessity if we are to ensure an adequate supply of water for our future needs.

    California has set a goal of a 20% reduction in per capita water use statewide by the year 2020.  Water conservation is the most cost-effective and environmentally sound way to reduce demand and meet that goal.  The Water Utility City is implementing programs and policies to comply with this recent legislation.

    Please visit one or more of the following pages for additional information:

    Indoor Conservation
    Outdoor Conservation
    Students and Educators
    20x2020 Water Conservation Plan
    Report Water Waste
     

    If you have questions, or would like more information about water conservation please contact:
    Water Conservation Specialist
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 224-6032

     

  • Indoor Conservation

     

    Be Water Smart Indoors


    Repair Plumbing Leaks
    • Check each faucet in the house
    • Check plumbing joints
    • Replace work washers or valve seats
    • Replace worn toilet flappers

    Use Less
    • Turn off the tap when you brush your teeth
    • Take 5 minute showers 
    • Run your dishwasher only when it’s full
    • Dispose of used tissues and wipes in the garbage not the toilet

    Install or Replace
    • Low-flow showerheads
    • Faucet aerators
    • Ultra low-flush toilets
    • High-efficient washing machines
    • Water and energy efficient dishwashers

    Reuse
    • Wash fruits and veggies in a bowl of water and use that water for your houseplants
    • Capture the water you let run waiting for hot water and use it for your indoor or outdoor plants


    Frequently asked questions about water use in the home:

    What activity in the home uses the most water?

    According to California Water Journal, water use in the home can generally be divided as such:
         
          Toilets - 27%
          Clothes Washers - 22%
          Showers - 17%
          Faucets - 16%
          Leaks - 14%


    What fixture in the home is notorious for hidden leaks?
    Toilets. The most common problem is a faulty toilet flapper.

    Is there a way to check my toilet for a leak?
    Yes. Put food coloring or a dye tablet into the toilet tank and wait 15 minutes. Check the bowl – if the water has changed color, you have a leak.

    How much water can a dripping faucet waste?
    A leaky faucet can waste up to 3 gallons (or more) of water per day.

    For more great information about indoor water conservation, please visit Indoor Conservation at Redding Water Smart  
     

    If you have questions, or would like more information about water conservation please contact:
     
    Pam Clackler 
    Water Conservation Specialist
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 224-6032

     

  • Outdoor Conservation

     
     

    Be Water Smart Outdoors

    • Use a bucket of water and a spray hose nozzle when washing your car
    • Use a broom instead of a hose to clean your driveway and save up to 80 gallons each time
    • Install pool and spa covers to avoid evaporation
    • Check your pool for leaks if you have an auto-fill device
    • Check your sprinkler system frequently and adjust sprinklers so only your lawn is watered – not the sidewalk or driveway
    • Adjust your watering schedule to the season
    • Check outdoor faucets, sprinklers and hoses for leaks
    • Choose water-efficient drip irrigation for trees and shrubs
    • Water when it isn't windy 
    • Use a layer of mulch around plants to reduce evaporation, promote plant growth and reduce weeds




    Quick Outdoor Watering Facts

    When should I water my lawn?
    Early in the morning or late in the evening are the best times to water your lawn because temperatures are cooler and evaporation is kept to a minimum.

    How often should I water my lawn?
    It depends on the type of soil you have. For sandy soil, water 2-3 times per week but for short periods of time. For clay soils, water thoroughly, but less often. This will encourage a deeper root zone and a healthier landscape.

    For information about gardening and landscaping in the Redding area, please visit:
    Redding Water Smart Gardening 
     

    For more irrigation tips for the Redding area, please visit the
    Redding Area Water Guide 

    If you have questions or would like more information about water conservation, please contact:
    Pam Clackler 
    Water Conservation Specialist
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 224-6032

     

  • Students and Educators

     



    As environmental stewards, utilities have a responsibility to inform and educate our customers about the environment in which we live, the resources that we use on a regular basis, and the consequences of our behavior.  Healthy living environments include clean water, clean air, clean energy and unpolluted landscapes.  Our quality of life reflects our commitment to managing our resources for the benefit of all of us.

    To help educators integrate natural resource concepts into their curriculum, Redding Utilities has developed a lending library consisting of classroom materials consistent with California standards for science and history/social science designed to help engage students in relevant and meaningful learning. Through the use of balanced, non-biased curricula and hands-on, interactive, and investigative strategies that foster how to think, not what to think, teachers involve students in lessons that promote the development of the critical thinkers and creative problem solvers of the future, who are prepared for life and work in the 21st Century. These materials are also available to students for projects and reports. 

    Redding Utilities offers Water and Wastewater Treatment Plant Tours as well as classroom presentations and demonstrations.  Find all the available resources we have to offer in our Educational Resources materials catalog and call or e-mail for more information.

    Check out some additional topics of interest

    Virtual Tour Water Treatment Plant
    Project Wet
    What's Up With Our Nation's Waters?
    USGS Water Science School


    If you would like more information about water conservation and water education, please contact:

    Pam Clackler 
    Water Conservation Specialist
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 224-6032

     

  • Water Connection fees and water rates

    Connection Fees

    When a homeowner or a business wishes to connect to the City water system, a connection fee is assessed per the City of Redding’s Municipal Code and then a permit is issued for construction.

    The connection fee is related to the hydraulic capacity of the water system. The connection charge represents the contributive share of the cost to expand existing facilities, or construct new water facilities. In other words, the amount of water we need to supply to our customers is directly related to their demand on the system. Customers placing a greater burden on the water system should bear a greater share of the costs. As development occurs, population increases, and there is a larger demand for water. Connection fees are the only funding source we have to build new facilities that will ensure a continuing supply of potable water for our customers as well as adequate fire protection.

    Please see the attached schedule for:

    -Current Connection Fees
    -Water Meter Set Charges
    -Miscellaneous Development Charges

    Water Rates

    The monthly charge for water consists of two components:

    1. Service Charge - covers operational costs, repair and maintenance of the water distribution system, and on-demand availability of water for all customers.

    2. Commodity Charge - covers the cost to purchase and treat the water.

    These two charges supply the revenue that supports day-to-day operations in the utility. For those customers with a backflow or cross-connection control device, a monthly service charge for the annual testing of the device applies. The currently charge is $3.00 per month

    Please see the attached schedule for current water rates.


    Does you water bill seem too high? Too low?

    Unusually high water bills may mean you have a leak. Check your irrigation system and your household plumbing for water leaks.  For more information on leak detection , visit H2ouse .

    Low water bills may indicate a stopped meter or a meter that is malfunctioning. If this is the case, please contact the Water Utility to check your meter.

    Dave Guadagni
    Water Distribution Supervisor
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 224-6031
     

  • Cross Connection control




    The Water Utility's Cross-Connection Control program is designed to maintain the safety and potability of the water in the distribution system by preventing the backflow of any foreign liquids, gases or other substances into the water distribution system. A Cross-Connection is a connection between a contaminated source and your drinking water system. Backflow occurs when the water flow is reversed, due to a change in pressure, and water flows backwards, into and through the system. This creates a potentially hazardous situation.

    A Back Flow Preventer, or Cross-Connection Control Device, is required in any circumstance where contamination may occur and all new water permits are reviewed to determine whether a backflow device is needed. The standard device required by the City of Redding is a Reduced Pressure Principle (RPP) assembly. Buildings that have fire sprinklers installed or photo labs which use hazardous chemicals are required to have an RPP installed.

    Other examples where cross-connection can occur:

    *dentist office
    *school (janitor buckets, clean-out hoses)
    *fire station
    *hospital
    *mortuary

    The Water Utility administers a contract which specifies annual testing of all backflow devices. The program is monitored and individuals contracted for testing must be certified. A tester must take a course and pass both a written and practical exam to be able to inspect backflow assemblies. Contamination of the City water supply is a very real concern and we as citizens should be knowledgeable about this potential.

    Protecting Our Water Supply

    You may not think of your home as having hazards that might affect the municipal water supply; however, a common garden hose submerged in a pool or a carwash bucket creates a cross connection. If a water main breaks or if a fire hydrant nearby is being used, water pressure drops and the potential exists for a suction event to occur. This means that water in your kiddie pool or carwash bucket could be drawn back into the water system. Once there, the contaminated water could spread quickly to thousands of people. This is a serious concern of all water utilities. We can treat water, but we need to continue to protect it once it leaves the treatment plant and flows through the distribution system. The health and safety of our community depends on it.

    If you have questions, or would like more information about the Water Utility's Cross Connection Control Program please contact:


    Dave Guadagni
    Water Distribution Supervisor
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 224-6031

     

  • Water Quality and consumer confidence




    The City of Redding's Water Quality Reports from 1999 - 2013 are available online

     

     

    If you have questions, or would like more information about the City of Redding's Water Quality please contact:

    Conrad Tona
    Water Utility Supervisor - Treatment
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 225-4475
  • Groundwater and Wells

    Water (from precipitation or irrigation) which cannot be absorbed by the soil or used by vegetation eventually finds its way into the groundwater basin. The water percolates through the sediment until it reaches material which it cannot penetrate. Water accumulates here and an aquifer is created.  This is also known as a saturated zone. The water table is located at the top of the saturated zone.


    A well is a hole drilled into an aquifer for the purpose of providing drinking water. Typical wells range from 50 feet deep to 2,000 feet deep and can be a sole source of drinking water for a community or used to supplement the existing surface water supply. A pump pulls water from the well into a pipe that brings water to the surface. A screen keeps rocks from getting into the pipe.

    The City of Redding utilizes vertical turbine or submersible turbine pumps, both designed to pump water from deeper wells. Our wells range from a depth of 170 feet to a depth of 600 feet below the surface. There are currently 16 wells located in the southeast and southwest areas of the City. These two areas are known as the Enterprise Zone and the Cascade Zone, respectively.

    Nature's process of filtering water through layers of rock and sediment generally produces high quality drinking water that needs only to be disinfected before use.  There are times, however, when pollutants overwhelm nature's ability to filter out contaminants. This is of particular concern to communities who rely solely on groundwater.

    Wells can become contaminated in a number of ways. If the well is not properly constructed or maintained, pollutants can contaminate the aquifer the well was drilled to tap. Fuels, solvents, and toxic wastes buried in the ground can leach into the surrounding aquifer and contaminate the water. Pesticides and septic tanks can leach pollutants into the groundwater as well. Naturally occurring pollutants, such as boron, chromium and arsenic are not harmful in trace amounts, but in higher concentrations, they can be toxic.

    Contaminated groundwater can pose serious health effects to those who depend on groundwater as their primary or supplemental source of drinking water. It is important that wells be tested for the presence of chemicals which could be dangerous. If wells are contaminated, it is equally important that they be rehabilitated if possible, or abandoned and properly destructed. Federal, state and local laws designed to protect groundwater sources are part of the solution as well.

    Protecting our Groundwater

    To insure high quality water for years to come, here are a few things you can do to protect our water:
    *Get involved in water education
    *Limit the amount of fertilizers you use
    *Dispose of chemicals properly - deliver your Household Hazardous Waste City's Solid Waste Facility
    *Take used oil to your local recycling facility - recycle it at the City's Solid Waste Facility

    Do you have a private well?

    Some City residents still have working wells although they may have other City services such as electric or sewer. There may be times when a private well must be chlorinated to protect a household's drinking water from contamination. The chlorination process can be performed by the homeowner; however, caution is advised. The most common mistake people make is over chlorination. Too much chlorine can wreak havoc on your well system. For detailed instructions on how your well can become contaminated, how to check your well, and how to chlorinate your well, the e-Learning site, School-for-Champions can provide you with step by step instructions.

    If you have questions, or would like more information about the City of Redding's Groundwater or Wells please contact:

    Conrad Tona
    Water Utility Supervisor - Treatment
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 225-4475
  • Sacramento River Watershed

    The Sacramento-Lower Cow-Lower Clear Creek Watershed is one of 12 watersheds located in Shasta County. All of these watersheds are located within a larger geographic area known as the Sacramento River Watershed

    A watershed is the area of land that catches rain and snow and drains or seeps into a marsh, estuary, stream, river or lake or flows into a groundwater basin. Watersheds can range in size from a few acres to thousands of square miles and can cross county, state and even national boundaries. Watersheds are critical to the health of our communities because our drinking water originates in a watershed. The source may be a river or a lake or a groundwater well, but wherever you live, you live in a watershed. There are 2,267 watersheds located in the United States and Puerto Rico.

    As rain or snowmelt moves across the land, it picks up soil, fertilizers, pesticides and other contaminants. As more of these contaminants find their way into our water supply, the quality of that water supply is degraded. Covering areas of the watershed with impervious surfaces contributes to a degraded water supply. Impervious surfaces allow less water to infiltrate into the soil which, in turn, increases runoff from urban areas. Surface water sources can become polluted and flooding becomes more common.  Finally, impervious surfaces prevent the replenishment of a groundwater basin – a primary source of drinking water.

    The City of Redding is a water supplier located in the Sacramento-Lower Cow-Lower Clear Creek watershed.

    Here are some statistics about our watershed:

    Name
    Sacramento-Lower Cow-Lower Clear Creek Watershed
    United States Geological Services  Cataloging Unit
    18020101
    Counties Included
    Shasta & Tehama
    Area
    4230 square miles
    Watershed Acres
    2,287.5
    Perimeter (in miles)
    114.14
    River & Stream Miles
    780.6
    Perennial River Miles
    252.8
    Lakes in Watershed
    47
    Major Rivers & Streams in Watershed
    Battle Creek, Bear Creek, Churn Creek, Clear Creek, Clover Creek, Cottonwood Creek,
    Cow Creek, Dry Creek, Little Cow Creek, South Cow Creek, Sacramento River, Stillwater Creek

    The Sacramento-Lower Cow-Lower Clear Creek Watershed is one of 12 watersheds located in Shasta County. All of these watersheds are located within a larger geographic area known as the Sacramento River Basin.

    The Sacramento River Basin is one of 60 study units in the NAWQA (National Water Quality Assessment) Program administered by the United States Geological Service. The Sacramento River Basin covers approximately 27,000 square miles and spans 5 geographical regions: the Sacramento Valley, the Sierra Nevada, the Coast Ranges, the Cascade Range, and the Modoc Plateau.

    The National Water Quality Assessment Program is designed to gather data about the quality of groundwater and surface water resources in the Sacramento Valley. According to the USGS, the major water quality issues of concern in the Sacramento River Basin study unit are: elevated levels of trace metals, pesticide contamination of surface water and potential contamination of groundwater, nitrate contamination of groundwater, and urban runoff and volatile organic chemical contamination. 

    For more information regarding the water quality of the Sacramento River Basin, please visit the National Water-Quality Assessment (NAWQA) Program.

    There are a number of organizations in our watershed or the greater Sacramento River Basin who practice environmental stewardship through programs and activities for the benefit of people and the environment.  For more information or to become involved, please contact:

    Western Shasta Resource Conservation District
    Sacramento River Conservation Area
    Sacramento River Watershed Program
    River Partners
    Sacramento Watersheds Action Group
    Trout Unlimited California
     

     
  • Your Water Meter

    Reading Your Meter ~ Finding Leaks ~ Saving Money

    Each month, your meter is read by a meter reader who works for the City's Customer Service department. The previous reading is subtracted from the current reading to determine the amount of water used. In addition to a monthly fixed charge, which covers the operations and maintenance of the Water Utility, all customers are billed a commodity charge for each 748 gallons of water (or one hundred cubic feet = 1 ccf) consumed. This commodity charge covers the cost to purchase and treat the water which you use.

    All residential and commercial customers located within the City's service area have a water meter that measures the amount of water transferred from a City water main into the customer's plumbing system. The water meter is usually located in a meter box in a small concrete vault near the street or curbside. Your meter registers water use in cubic feet (CF) where one cubic foot equals 7.48 gallons.

    How to Read your Meter

    Reading your water meter can help you detect a leak in your water system. To check for a meter leak, turn off all the faucets in and around your home and note the position of the meter sweep-hand. Wait about 15 minutes and check the meter again. If the meter sweep-hand has moved or if the reading has changed, you probably have a leak. Some newer meters have a leak detector.

    Check out H2OUSE for more detailed instructions on reading your meter.

    Please click here for a fillable Excel spreadsheet to help you track your water use and see how you compare to statewide and city water use patterns. Follow the instructions for data input and view results. 

    If you have questions, or would like more information about residential leak detection assistance please contact:

    Pam Clackler
    Water Conservation Specialist
    City of Redding
    777 Cypress Avenue
    Redding, CA 96001
    (530) 224-6032
  • Report Water Waste

    Please click the link below to report water waste:

    Pam Clackler

    Water Conservation Specialist
    City of Redding