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Follow the link above for non-emergency service requests.

Check out our YouTube Channel for wastewater videos and commercials 

City of Redding Utilities

The Public Works Utilities are dedicated to providing our customers with reliable water, wastewater and storm drain services now and in the future.

    What are the City Utilities?

    The Storm Drain, Wastewater and Water Utilities are divisions of the Public Works department of the City of Redding. Redding Utilities provide reliable water, wastewater and storm drain services to approximately 90,000 Redding area residents. 

    For current Water, Wastewater, and Storm Drain projects out for bid as well as bid results, click here.


    The City of Redding adopted a new Water Shortage Contingency Plan on April 7th, 2015. We are currently implementing Stage 2 of the Plan due to mandatory water restrictions imposed by the State of California. Get the facts here

    We are unable to offer any reBAtes at this time

    Report incidents of Water Waste


    Please be advised of the following:
    • The reporting party must be willing to provide contact information - name, address, and phone number - in case the violation progresses to an actual citation and testmony is required in the case. Anonymous reports cannot be acted upon.
    • All violation reports must include date and time of the violation
    • Please report violations that you observe only within the City of Redding Service Area
    • Due to the number of e-mails and phone call messages, we cannot respond to each report individually. Any valid report will be investigated in a timely manner.  

    In Other News

    Got an old leaky, damaged, or clogged sewer lateral?

    Are you a City of Redding Utility customer?

    You may be eligible for up to $5,000 to replace that lateral!  Follow the link below for details on the Private Lateral Upgrade Support program

    Enterprise & Cascade Area Water Main Flushing Information

    This spring, water crews will be flushing water mains in selected areas of the Enterprise and Cascade neighborhoods.  Please click here 
    for more informaiton.

    United States Drought Monitor - US

    United States Drought Monitor - CA


    2013 Water Quality Report Available Now! 

    The latest report as well as archived reports dating to 1999 are available online here.