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Follow the link above for non-emergency service requests.

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City of Redding Utilities

The Public Works Utilities are dedicated to providing our customers with reliable water, wastewater and storm drain services now and in the future.


    Recent Actions:

    On May 5th, 2015, the State Water Resources Control Board adopted a 9-tier conservation standard in order to achieve a 25% reduction in water use state-wide. The City of Redding is tasked with reducing water production by 36% beginning June 1, 2015. View Water Board Emergency Conservation Regulations here

    On April 7th, 2015 the City of Redding adopted a new Water Shortage Contingency Plan.. We are currently implementing Stage 2 of the Plan due to mandatory water restrictions imposed by the State of California. Get the facts here

    We are unable to offer any rebates at this time

    Report incidents of Water Waste


    Please be advised of the following:
    • All violation reports must include the reporting party contact information (name, address and phone number) as well as date and time of the violation.  Anonymous reports cannot be acted upon. 
    • Please report violations that you observe only within the City of Redding Service Area
    • Due to the number of e-mails and phone call messages, we cannot respond to each report individually. Any valid report will be investigated in a timely manner.  

    What are the City Utilities?

    The Storm Drain, Wastewater and Water Utilities are divisions of the Public Works department of the City of Redding. Redding Utilities provide reliable water, wastewater and storm drain services to approximately 90,000 Redding area residents. 

    For current Water, Wastewater, and Storm Drain projects out for bid as well as bid results, click here.


    In Other News

    Got an old leaky, damaged, or clogged sewer lateral?

    Are you a City of Redding Utility customer?

    You may be eligible for up to $5,000 to replace that lateral!  Follow the link below for details on the Private Lateral Upgrade Support program

    Enterprise & Cascade Area Water Main Flushing Information

    This spring, water crews will be flushing water mains in selected areas of the Enterprise and Cascade neighborhoods.  Please click here 
    for more informaiton.

    United States Drought Monitor - US

    United States Drought Monitor - CA


    2014 Water Quality Report Available Now! 

    The latest report as well as archived reports dating to 1999 are available online here.